Many people across the UK enter competitions and wonder how that winners’ call actually happens. BOTB, known for its car and lifestyle prize draws, has a clear process for getting in touch.
Knowing how legitimate organisations make contact could be useful, especially with scams on the rise. BOTB’s approach follows industry rules and aims to keep communication straightforward and secure. If your entry is selected, here is what you can expect and the details to look out for.
How BOTB Notifies Winners
BOTB uses phone calls to contact those who have been drawn as winners. The call will normally come from a UK landline number, often with a London dialling code. A real member of the team makes the call, and with your permission, it may be recorded for promotional use.
Email or post is not used as the first point of contact for major wins. BOTB prefers to speak with winners directly by telephone. The process is designed to be traceable and easy to verify if you need to check anything later.
If you decide to try your hand at BOTB, remember to do so responsibly and within your means; never wager more than you can afford to lose.
What Number Do BOTB Call You From?
If you are selected, the call usually comes from a UK landline. In many cases it will show a London dialling code such as 0203 or 0207. These are standard area codes, not premium-rate numbers.
Because calls are made by different members of staff, the exact digits can vary. While 020 numbers are common, the specific number may change based on availability.
If a call raises questions, you can compare the number with the contact information listed on the official BOTB website or reach out to their customer support to confirm it. BOTB does not use withheld or international numbers for winner notifications, so treat those with caution.
Do BOTB Ever Text Or Email Winners?
BOTB’s first notification for major wins is by phone. Speaking directly helps confirm details quickly and avoids confusion.
Texts or emails are not normally used to announce significant results. If you receive a message claiming a big win, it is sensible to check it against the contact details on the BOTB website before responding. On some occasions, smaller prizes or administrative updates may be sent to your registered email address. These are clearly worded and differ from a winners’ call.
Knowing the usual process could make it easier to spot anything that does not look right.
How To Know If a Call From BOTB Is Genuine
It is sensible to be cautious with any unexpected call. A genuine BOTB call will come from a UK landline, typically with a recognisable area code. The caller will introduce themselves, refer to your entry, and confirm straightforward details such as your name or address.
You will not be pushed to share sensitive financial information on the spot. If anything feels off, note the number and verify it using the contact details on the BOTB website. UK consumer protection rules expect operators to keep communication clear and verifiable, and BOTB follows that approach.
Legitimate calls do not demand immediate payment to claim a prize. If you are asked for card details during the first conversation, take that as a warning sign and check directly with BOTB before proceeding.
What Happens If You Miss a Call From BOTB?
Missing the first call does not mean you have missed out entirely. If you do not answer, BOTB will usually try again and may leave a voicemail or follow up using the contact details linked to your entry.
For significant wins, the team understands people are not always available right away. They tend to make several attempts over a reasonable period. If you prefer to call back, use the number shown on your phone if you recognise it, or choose an official number listed on the BOTB website.
The aim is to balance prompt notification with privacy, while keeping the process simple to confirm from your side.
Tips for Staying Prepared for a BOTB Call
A few simple habits make it easier to recognise and respond to a genuine call if your entry is selected.
- Keep your phone number and email address up to date in your BOTB account.
- Save BOTB’s official contact number if you want to recognise it more easily.
- Expect calls during the working week and within UK business hours rather than late at night.
- Check your voicemail and email regularly after a draw closes in case a message has been left.
- Do not share bank details or other sensitive information unless you have verified the caller using the official contact information on the BOTB website.
- Read the terms and game rules so you know how notifications are handled and what a genuine message looks like.
By knowing the usual calling pattern, the type of number to expect, and how to verify anything that seems unusual, you can handle a real winners’ call with confidence and avoid the noise of fake messages.
**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.
*All values (Bet Levels, Maximum Wins etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.